FAQs


When will my 1st V3 order arrive?

Art of Play will be fulfilling all orders out of San Diego, California via USPS with tracking. Please allow up to 2-3 weeks for processing your order after it is received due to high volume. Some orders will start shipping immediately but the entire stock will take some time to fully be shipped. 

 

Can I contact you directly with any questions?

Please email support@1st.shop with any questions regarding your order.

 

When will you restock items?

Never. All items are limited.

 

Can I return an item?

We will not accept any returns for playing cards and playing card bricks. 1st.shop will exchange an item for online store credit only. Before sending the item back, please contact support@1st.shop within 2 days of reception. Packages sent without first contacting us will not be accepted. Items to be exchanged must be returned in perfect, new condition with all original tags attached. We must receive the returned item within 7 days of return authorization. Please note Hats or Sale Items cannot be returned or exchanged.

 

Custom and duties:

Some orders will be subject to duties and custom fees and will be charged at reception. 1st.shop is not responsible for any extra fees after purchase.