Terms of service
Terms of Service
Effective Date: May 22, 2026
Overview
This website is operated by Chris Ramsay Inc. Throughout the site, the terms “1ST”, “we”, “us”, and “our” refer to Chris Ramsay Inc., operating as 1ST.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.
If you do not agree to all of these Terms, you may not access the website or use any services.
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose or violate any laws in your jurisdiction, including copyright laws.
You must not transmit any viruses, malware, destructive code, bots, or harmful technologies through the Service.
A breach of these Terms may result in immediate termination of access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
We reserve the right to limit, refuse, or cancel orders that appear fraudulent, abusive, unauthorized, or associated with resellers, distributors, or automated purchasing systems.
You understand that content you submit (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, resell, exploit, scrape, or otherwise misuse any portion of the Service without express written permission from us.
You may not use automated systems, bots, crawlers, scraping tools, AI data collection methods, or similar technologies to access, copy, monitor, or reproduce any content or data from the Site without prior written consent.
SECTION 3 — INTELLECTUAL PROPERTY
All content available on this Site — including but not limited to logos, branding, product designs, videos, photography, graphics, artwork, text, downloads, product names, creative materials, and site content — is the property of 1ST or its licensors and is protected by applicable intellectual property laws.
No content from this Site may be copied, reproduced, distributed, modified, republished, sold, or used without prior written permission.
Unauthorized use of our intellectual property may result in legal action.
SECTION 4 — ACCURACY OF INFORMATION
We are not responsible if information made available on this Site is inaccurate, incomplete, or outdated.
Materials on this Site are provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify Site content at any time without obligation to update information.
SECTION 5 — PRODUCTS & SERVICES
Certain products or services may be available exclusively online and may have limited quantities.
All products are subject to our Returns & Refunds Policy.
We make every effort to display products and colors accurately; however, we cannot guarantee that your device’s display will reflect colors precisely.
We reserve the right to:
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Limit product sales by person, household, region, or jurisdiction
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Restrict quantities purchased
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Discontinue products at any time
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Cancel orders due to pricing errors, inventory issues, suspected fraud, or availability limitations
Certain products may be sold as limited releases, exclusive editions, or pre-orders.
Estimated shipping or release dates for pre-order items are subject to change and delays do not constitute grounds for cancellation, refund, or liability unless otherwise required by law.
Minor cosmetic imperfections to packaging, seals, or external wrapping that do not affect product functionality may not qualify as defects.
Digital products, downloadable content, and streaming content are non-refundable unless otherwise stated.
SECTION 6 — BILLING & ACCOUNT INFORMATION
You agree to provide current, complete, and accurate account and purchase information for all orders.
We reserve the right to refuse or cancel orders that appear suspicious, fraudulent, or intended for resale.
Fraudulent chargebacks, payment disputes, abuse of refund systems, or policy manipulation may result in account restrictions, cancellation of orders, refusal of service, or legal action.
SECTION 7 — SHIPPING & DELIVERY
Shipping times are estimates only and are not guaranteed.
We are not responsible for shipping delays caused by carriers, customs processing, weather conditions, labor disruptions, supply chain interruptions, or events beyond our control.
Risk of loss transfers to the customer upon delivery confirmation by the shipping carrier.
International customers are responsible for any customs duties, import taxes, or additional fees imposed by local authorities.
SECTION 8 — OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services that we neither monitor nor control.
These tools are provided “as is” and “as available” without warranties or endorsements.
Your use of any third-party tools is entirely at your own risk.
SECTION 9 — THIRD-PARTY LINKS
Certain content, products, or services available through our Site may include materials from third parties.
We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites or services.
Use of third-party sites is at your own risk.
SECTION 10 — USER COMMENTS & SUBMISSIONS
If you submit comments, feedback, reviews, ideas, suggestions, or other materials to us, you grant us the unrestricted right to edit, publish, distribute, reproduce, and use such content in any medium.
We are under no obligation to:
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Maintain submissions in confidence
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Provide compensation
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Respond to submissions
We reserve the right to remove content that we determine to be unlawful, abusive, defamatory, threatening, obscene, fraudulent, discriminatory, or otherwise objectionable.
We also reserve the right to restrict access to our services or community spaces for harassment, hate speech, abuse, fraud, or disruptive behavior.
SECTION 11 — PERSONAL INFORMATION
Your submission of personal information through the Site is governed by our Privacy Policy.
SECTION 12 — ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions related to pricing, product descriptions, promotions, shipping charges, transit times, or availability.
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
SECTION 13 — PROHIBITED USES
You are prohibited from using the Site or its content:
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For unlawful purposes
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To violate intellectual property rights
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To harass, abuse, threaten, or discriminate
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To distribute malware or malicious code
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To collect personal information without consent
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To spam, phish, scrape, crawl, or exploit the Site
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To interfere with Site security or operations
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To use bots or automated purchasing systems
Violation of prohibited uses may result in termination of access to the Service.
SECTION 14 — DISCLAIMER OF WARRANTIES
The Service and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free operation of the Service.
Your use of the Service is at your sole risk.
SECTION 15 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, 1ST, Chris Ramsay Inc., and our affiliates, employees, officers, directors, contractors, licensors, suppliers, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Site.
This includes, without limitation:
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Lost profits
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Lost revenue
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Loss of data
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Replacement costs
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Shipping delays
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Product availability issues
Some jurisdictions do not allow limitations of liability, so certain limitations may not apply to you.
SECTION 16 — INDEMNIFICATION
You agree to indemnify and hold harmless 1ST, Chris Ramsay Inc., and our affiliates, employees, partners, suppliers, and service providers from any claim, demand, liability, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 17 — FORCE MAJEURE
We are not liable for delays, interruptions, or failures to perform resulting from causes beyond our reasonable control, including natural disasters, carrier disruptions, labor shortages, supply chain interruptions, internet outages, government actions, pandemics, or other force majeure events.
SECTION 18 — SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 — TERMINATION
These Terms remain effective unless terminated by either you or us.
We may suspend or terminate access to the Service at any time without notice if we believe you have violated these Terms.
Obligations and liabilities incurred prior to termination shall survive termination.
SECTION 20 — ENTIRE AGREEMENT
These Terms, along with any policies posted on the Site, constitute the entire agreement between you and us regarding use of the Service.
SECTION 21 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Canada.
SECTION 22 — CHANGES TO TERMS
We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website.
Continued use of the Site following changes constitutes acceptance of those changes.
SECTION 23 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
support@1st.shop